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We hope you find our website easy to use. However, just in case you need some help, we have answered some of the frequently asked questions. Please select your question from the dropdown box to the left, or browse through the categories, by clicking on the tabs above. Alternatively please use the search box opposite to search for a key word. Try to keep the keyword as specific as possible to get the best search results.
If your question is not answered here, then please feel free to contact us.
What is my reservation number?
This is the number provided for travel it includes both your date and time of travel and can be obtained from the reservation confirmation email provided when the journey was first booked. You may choose to have it sent to your mobile phone (10p charge). Your reservation number must be produced on request by a member of staff. The reservation is only valid for travel between the origin and destination booked.
